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As customer experience becomes an increasingly important priority for businesses, the hospitality industry can leverage software solutions to provide quality service and optimize operations. ConnectWare Hospitality offers features designed to modernize your hotel communications. Whether you’re managing a hotel chain, restaurant, or special event venue, having up-to-date technology to help
Are you a hotelier looking for ways to make your business more efficient and profitable? Look no further than the implementation of an effective hotel POS system. This technology is designed to streamline all aspects of your daily operations, from the cash handling and customer service to inventory tracking and
The rapid growth in global workforce mobility has empowered more businesses to embrace cross-border collaboration as part of their everyday operations. However, there are still challenges with maintaining effective communication between multinational teams. VoIP (Voice over Internet Protocol) is emerging as a reliable and cost-effective solution for bridging the divide
Call centers are the lifeblood of customer service operations, and as a modern marketer, you need to stay on top of this ever-evolving field. Thanks to technological advancements over the last few years, call centers have been undergoing immense changes. From AI-driven automation technology to Voiceover IP (VoIP), there have
As the hospitality industry continues to evolve and disruptors enter the market, hoteliers are facing a unique challenge—how to keep up with technological advances that are reshaping customer expectations. Mobility is becoming increasingly important in all aspects of this industry, from booking decisions to consumer engagement before, during, and after
If you’re a marketer looking for ways to maximize the potential of your hotel business, Platform as a Service (PaaS) could be just the answer. PaaS offers unique and powerful advantages such as an agile service delivery model, scalability with reduced startup costs and risks, deep insights into customer behavior,
In the fast-paced world of hospitality, hoteliers constantly strive to maximize revenue and profitability. Two popular strategies employed to achieve this are dynamic pricing and yield management. These techniques have revolutionized the industry, enabling hoteliers to optimize their room rates and occupancy levels. However, there is often confusion between these
