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With smartphones ruling guests’ interactions both personally and with brands, it is only natural that they expect the same type of technology and convenience when staying in a hotel. One of the ways to meet this demand is to provide an interactive, feature-rich, phone system that allows for the flow
With technology moving at the speed of light, and guests expecting the convenience that technology offers, hotel voice technology needs to become as vital as the concierge, room service, and amazing property amenities.
Phonesuite Voiceware can help you manage your hotel’s phone system needs. Whether you’re a small bed and breakfast or a large hotel, PhoneSuite has the right model to best meet your needs. With Voiceware VoIP features, you get an easy-to-use system that allows for complete control of all business processes
Basic Call Handing focuses on the fundamentals of call handling. Through this lesson, participants will gain an understanding of Voiceware PhoneSuite’s features and how to properly use them when interacting with customers. The topics discussed in this lesson are: setting up PhoneSuite for incoming calls, making outgoing calls, transferring calls,
(Broomfield, CO, June 25, 2013) – PhoneSuite continued to revolutionize the hotel voice communication industry today at HITEC by introducing an innovative legacy link for a large installed base to its popular Voiceware hotel phone system.
A look at a Ramada, Marriott, and Residence Inn and how Voiceware impacted their properties.
For those of you who are not aware, today is World Telecommunication and Information Society Day, otherwise known as WTISD. The purpose of this holiday is to raise global awareness of the possibilities that the use of the Internet and other information and communication technologies can bring to societies and
