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Are you a hotel marketer looking to get more out of your Wi-Fi network? With the number of devices and guests connecting to it ever-increasing, is there a way for hotels to reach optimal speeds while also making sure no one gets left behind in the coverage areas? Implementing Orthogonal
Communication is the lifeblood of any business. How effectively and seamlessly teams within an organization communicate can often be the deciding factor between a struggling enterprise and a thriving one. In the digital age, where the lines between office and home, urban and remote, have blurred, the tools businesses use
In today’s fast-paced business world, communication is key. With the rise of remote work and the need for efficient communication, traditional phone systems are becoming outdated. This is where Voice over Internet Protocol (VoIP) comes in. A VoIP hotel phone system is a cost-effective and efficient solution for hotels looking to improve
In the fast-paced and highly competitive world of the hospitality industry, making informed decisions can be the difference between success and failure. Fortunately, advancements in technology have given rise to an invaluable resource for decision-makers: big data. By harnessing the vast amount of information generated by guests, employees, and operations,
Modern cloud VoIP phone system technology has made it easier than ever for hoteliers to measure the success of their call and contact centers. With sophisticated metrics and KPIs, you can quickly identify where improvements need to be made, or even leverage your existing strategies through analytics and performance management.
With customer demand for more streamlined and convenient payments rising, merchants must take advantage of the opportunity to incorporate mobile payments into their in-store operations. Not only can businesses benefit from improved efficiency gains, but they are also positioning themselves to better meet customers’ needs while remaining on the cutting
Are you a marketer looking to leverage guest messaging in your hotel’s customer experience? Providing guests with the ability to communicate directly from their booking platform is becoming an increasingly popular way for hotels to increase engagement and overall satisfaction. With more travelers than ever demanding personalization, finding new strategies
