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VoIP phone systems have been in common use for decades, but many hoteliers and hotel managers aren’t sold on the benefits. They might be worried about the cost of upgrading, skeptical that it will make much of a difference in their daily operations, or concerned that the reliability of the
Landline phones are a dying breed. Consider that in 2004, more than 90 percent of American adults lived in a household with a landline, but that number has plummeted to less than 40 percent today. Most businesses should be following suit, but the hotel industry has often stubbornly clung to
When most businesses start thinking about upgrading their phone systems, their primary concern is the system’s ability to meet the needs of their employees. Employee efficiency is important, but remember that your guests will also be affected by the switch from traditional to SIP (Session Initiation Protocol) trunking. So what’s
VoIP (Voice over Internet Protocol) phone systems have been around for a couple of decades now, offering better call quality, more scalability, and a lower monthly bill, among other benefits. But it’s not just the calling itself that a VoIP phone system will help you with — it’s virtually every
The COVID-19 crisis has had a profound effect on the hotel industry, and it’s hard to say how long-lasting the repercussions will be. In the meantime, hotels are doing everything they can to cut costs without losing any of the features and services that make them so valuable to their
