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Unified communication in the context of hotel phone systems refers to the integration of various communication channels and devices into a single, cohesive system. This allows hotel guests and staff to seamlessly communicate with each other and access various communication services using a single interface. Implementing a Unified Communication System
Entering the metaverse is an exciting opportunity for hospitality marketers! The market potential and addition of accessibility features are driving growth in immersive digital experiences that offer ever-evolving opportunities for marketing. With the right level of investment, accessibility can become more than just a requirement—it can be leveraged to make
As a marketer, you know the importance of keeping your business competitive in an ever-evolving landscape. Having a robust digital presence is critical to success: however, it can only take you so far without leveraging proven strategies like partnership marketing. Partnership marketing not only builds brand awareness and increases website
If you’re looking to create a top-notch virtual event, having the right tools is essential, and if you’re like most busy marketers, there’s probably not enough time in your day to figure out which technology tools will give you the best bang for your buck. That’s why we’ve put together
Are you considering leveraging technology to improve your customer service strategy? Voice assistants may be the answer. In recent years, voice technologies such as Amazon Alexa and Google Assistant have become commonplace in our day-to-day lives at home – but these solutions can be equally beneficial for call centers as
Welcome to the future of hospitality. In 2024, hotels and travel businesses will see a transformation like never before as technology continues to advance at an exponential rate. From artificial intelligence to virtual reality, the potential for these emerging technologies to enhance guest experiences and streamline operations is limitless. As
Are you a hospitality leader looking to deepen the understanding of your team and increase their effectiveness? Whether you’re running hotels, restaurants, or catering events, incorporating emotional intelligence (EQ) into your leadership will yield positive results. EQ is the ability to effectively recognize, understand, and manage one’s emotions, as well
