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As a hotel marketer, you understand the importance of corporate social responsibility (CSR) initiatives for the success of your business. It’s powerful when brands give back and focus on sustainable practices and corporate consciousness. Unfortunately, many independent hotels don’t have the resources to implement a comprehensive CSR strategy, which can
In today’s competitive hospitality industry, delivering exceptional guest experiences is crucial for success. As guests seek personalized and memorable stays, hoteliers and property managers are continuously striving to enhance their offerings. This is where Property Experience Management Systems (PEMS) come into play. PEMS is a revolutionary technology that empowers properties
In today’s always-on world, businesses need to be available 24/7 to interact with customers across a variety of channels. Modern customers expect fast, convenient service whenever and however they want to reach out, which is why creating exceptional customer experiences is so important. Delivering a superior customer experience can improve
As more hoteliers focus on creating sustainable business practices and reducing their environmental impact, deploying communications as a service (CCaaS) and unified communications as a service (UCaaS) solutions can provide the perfect opportunity to do so. From leveraging tools that enable remote working for employees to utilizing features that support
Hotel PBX systems are essential for efficiently managing a property’s internal and external communications. Understanding how these specialized systems work can provide significant insights to help you select the right solution to meet your property’s unique needs. In this blog, we’ll discuss the inner workings of hotel PBX systems and
The Internet of Things (IoT) has revolutionized the way that businesses and customers interact. With IoT applications, businesses are able to easily connect with their customers no matter where they are in the world. The hospitality industry is one of the biggest beneficiaries hotels now want to take advantage of
While traditional phone systems serve their purpose in many industries, hotels have unique communication needs that require specialized solutions. Hotel phone systems are designed to cater to the dynamic nature of the hospitality industry, ensuring smooth operations, enhancing guest experiences, and streamlining internal communication. Room Management A specialized phone system
