President and COO – Phonesuite Direct
Scott has over 20 years technical, management and business development experience in computer and broadband networking, telecom, and has extensive background in Wi-Fi network engineering, planning, and deployment specifically as it relates to high-density and hospitality environments. He has successfully founded and operated several businesses and has built value to attract new investment, partners and buyers alike, and has served on multiple Boards of Directors throughout his career.
Previously, Scott was employed by Single Digits, Inc., a leader in guest Internet access solutions and software for the hospitality industry as Vice President of Brand Management and Corporate Accounts. In that role, he was responsible for ensuring brand standards compliance through the delivery and support process and managing Single Digits' corporate relationships with largest hospitality brands, as well as managing the corporate accounts team, whose purpose was to deliver customized and unique service and attention to key customers, all of whom have different needs and present unique opportunities. Scott succeeded in delivering excellent and personalized service beginning at the sales process, through project execution and into the support cycle to all stake holders. Prior to his promotion to this role, Scott was the Vice President of Field Operations where he was responsible for ensuring a smooth transition for customers and employees acquired through merger and acquisition activities, as well as building a world-class procurement and provisioning operation with a strategic emphasis while establishing a new team to widen Single Digits’ field presence. He remained heavily involved in field operations, engineering and project management throughout his time in this role.
Prior to joining Single Digits, Scott was a co-founder and Vice President of Operations of Ze-Net Technologies, Inc. for 16 years, and was responsible for the design and development of the Local Area Network infrastructure used to support Ze-Net’s voice, data and video (“triple play”) solutions as well as managing the installation, service, and support operations of that organization.
He has earned a Bachelor of Business Administration Degree from the University of North Texas and a Microsoft Certified Systems Engineer certification at Southern Methodist University SEAS. He holds certifications on Phonesuite’s Voiceware Express platform, multiple Mitel Communications Platforms as well as Ruckus WiSE Certifications and remains active at UNT as an advisor at the G. Brint Ryan College of Business.